Sr. IT Systems Engineer - Brookfield, WI

Additional Locations: Ocala, FL 
Requisition ID: 19639

REV Group (NYSE: REVG) is a leading designer, manufacturer and distributor of specialty vehicles and related aftermarket parts and services. REV serves a diversified customer base primarily in the United States through three segments: Fire & Emergency, Commercial and Recreation. REV provides customized vehicle solutions for applications including: essential needs (ambulances, fire apparatus, school buses, mobility vans and municipal transit buses), industrial and commercial (terminal trucks, cut-away buses and street sweepers) and consumer leisure (recreational vehicles (“RVs”) and luxury buses). REV’s brand portfolio consists of 30 well-established principal vehicle brands including many of the most recognizable names within our served markets. Several of REV’s brands pioneered their specialty vehicle product categories and date back more than 50 years.

IT Senior System Engineer is a hands-on role and works with a team of system administrators responsible for managing a diverse corporate computing environment.  This role is responsible for the design, configuration and management of Microsoft Windows servers, including configuration and management of Windows Domains, AD Infrastructure, Microsoft GPO’s, Microsoft Azure, VMWare and various 3rd party enterprise applications.  Other responsibilities include planning, monitoring, securing and evaluating the performance of server/storage systems and making recommendations for improvements/upgrades. The individual is responsible for troubleshooting IT system related problems, administer operating systems updates as well as install hardware and software for different departments. This role provides escalation support for resolution of unresolved level one and two service desk incidents and requests related to infrastructure. This role is involved in developing, designing, testing, and implementing systems and procedures to protect and continue information systems activities related to network servers in case of emergency disasters. This position requires domestic travel up 20%-25%.

Essential Duties and Responsibilities:

This job description and the list of duties and responsibilities indicate the general nature and level of work expected of the incumbent and is not all inclusive.  It is not designed to cover or contain a comprehensive listing of activities, duties, responsibilities, or physical requirements of the incumbent and may be expanded to include other duties and responsibilities.  Incumbent may be asked to perform other duties as management may deem necessary from time to time. 

• Support infrastructure operations to closely align with primary department goals.
• Train IT professionals both internal and external, such as support specialists, system engineers, IT analysts and technicians, to work as members of the IT department.
• Maintain relationships/works with vendors-consultants on technical support issues.
• Maintain and monitor inventory of available hardware devices and corresponding software assets to ensure strong capacity planning, license compliance and meet operational needs of our businesses.
• Configure and install new servers, storage and network equipment in support of internal projects and user requests.
• Responsible for installation, configuration, administration security, performance tuning, analysis and problem resolution.
• Troubleshoot server and storage hardware, software and connectivity issues; provides problem management, ownership and IT escalation support.
• Provide end user technical support for non-standard software products required by the business or one of its departments.
• Provide change, configuration and release management for the production environment to maintain compliance with Sarbanes Oxley requirements.
• Test operating systems, software and hardware in support of business needs to evaluate ease of use, appropriate functionality and integration into our environment.

• Document application installation, backup, recovery, disaster recovery procedures to support applications running on Windows server environment.
• Safeguard assets by planning and implementing disaster recovery and back-up procedures and information security and control structures.
   

Required Knowledge, Skills, and Abilities:

• Hands-on experience working with Server, Windows operating system, Active Directory, DNS, File Services, Virtualization (VMWare or HyperV), Storage, Cloud solutions (Azure and Office 365 preferred), Backups/Restore and Disaster Recovery environments (Veeam preferred).
• Strong interpersonal skills.
• Strong written & verbal communication skills.
• Project management skills and the capability to lead change.
• Advanced analytical and problem-solving skills.
• Experience implementing projects &/or initiatives across multiple locations and business units or divisions.

Education and/or Experience:

• Bachelor’s degree in computer science or related field.

• Typically requires 5-8 years of related experience.
• 5+ years of experience in Windows server, Azure and Office 365.

• Microsoft Server or Azure related certifications is a plus.

Physical Demands:

• Must be able to communicate telephonically and electronically with team members and customers.
• Must be able to hear/understand/speak with team members at all levels within a diverse workforce.
• Must be able to walk/climb to a variety of primary work locations, including the ability to travel by air/auto to remote sites.
• Must be able to work in front of a personal computer for long periods of time.
• Must be able to lift documents/work materials up to 50 pounds in weight.

Work Environment/Conditions:

• Majority of the work is conducted in an office setup connecting on network to manage/administer the systems.
• This position involves working in Data Centers, Computer Rooms, and Network Closets when IT hardware infrastructure needs physical installation or management.
• Work may be needed in our manufacturing plants when managing IT technologies that are supporting our manufacturing operations.
• Domestic travel up 20% -25%.

REV Group is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation, or any other basis prohibited by law. REV Group also undertakes affirmative action to assure equal employment opportunities for minorities and women, for persons with disabilities, and for protected veterans. 

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