Technician Service Center II
Decatur, IN, US, 46733
Requisition ID: 25211
Service Technician I is responsible for the service and repair of RV products assigned to him/her by the Group Leader/Supervisor.
Primary Responsibilities:
- Ensure thorough and accurate repairs as assigned by the Group Leader
- Maintain key relationships with Customers, Service Manager, Service Supervisor, Group Leader, Service Advisor, Parts Associate, and Service Technicians
- Properly use special tools and equipment provided by the service department
- Analyze & improve work processes to achieve higher efficiencies and cost savings
- Confers with Group Leader/Supervisor regarding policies, procedures and objectives
- Maintain uniform appearance, housekeeping and safety practices consistent with company policies
- Maintain the workspace assigned in an organized and clean manner
- Use supplies in a practical and economical manner
- Recommends changes in working conditions and use of equipment to increase efficiency
- Provides recommendations for tools, equipment and supplies
- Meets productivity and efficiency expectations as set by the Group Leader/Supervisor
- Maintain a high quality of workmanship for the work performed
- Turn in time sheets daily
- Ability to work without direct supervision and maintain productivity
- Advise group leader/supervisor of any defects in production workmanship, design or vendor related items found during repairs
- Follow company and plant safety procedures
- Performs any other duties as assigned
Qualifications:
- High School/Vocational School Diploma (Preferred)
- Minimum of 1 year previous work experience
- Previous experience working in a high production and/or repair facility preferred
- Excellent attendance
- High focus on repair quality and customer satisfaction
- Problem solving abilities
- Productivity/Efficiency
- Great communication skills both verbal and written
- Valid driver’s license
- Ability to adapt to new processes
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Nearest Major Market: Fort Wayne