Sr. HR Generalist - Ephrata, PA

Date:  Mar 24, 2024

Ephrata, PA, US, 17522

Company:  REV Group, Inc.
Work Hours: 

Additional Locations:  
Requisition ID: 20867
Spartan Emergency Response (Spartan ER) is a leading designer, manufacturer and distributor of custom emergency response vehicles, cabs, and chassis. Driven by a commitment to quality and innovation, Spartan and its portfolio of brands Spartan Fire Apparatus and Chassis, Smeal Fire Apparatus, and Ladder Tower (LT) offer a broad range of apparatus to meet specific requirements and demands of the fire service industry. Spartan has a rich history in fire apparatus manufacturing with over 250 years of combined experience.
Spartan Emergency Response is part of the larger REV Group (NYSE: REVG), a leading manufacturer of specialty vehicles for the fire & emergency, commercial, and recreation markets. REV Group’s extensive vehicle line-up includes models such as ambulances, fire trucks, school buses, terminal trucks, RV’s, luxury buses, and much more. Our 6,500+ employees continuously demonstrate their commitment to building innovative and reliable vehicles that our customers can depend on whether for a family trip across the U.S. or when responding to an emergency. Rev Group is a veteran friendly employer and hires over 200 veterans and or those transferring out of the military each year.

The HR Generalist III is responsible for providing core HR services to leaders and employees within their business unit to help drive REV’s mission.  This is a critical role in ensuring a positive employee experience for the entire employee lifecycle.  The HR Generalist III provides support in all facets of HR, working with the Centers of Excellence (COE’s), supporting employee onboarding, offboarding, retention, HR program administration, change management, employee relations, talent management, coaching, policy interpretation, and application.  This position leads through proactive influence, at all levels of management within the business unit.


Essential Duties and Responsibilities:

  • Partner with business leaders to understand strategic business initiatives.  Develop and execute staffing plan based on business needs.
  • Develop positive working relationships through on-site and floor presence with local management and employees to influence and coach them on effective employment practices.
  • Continuously identify changes, gaps, and inefficiencies in existing processes and programs; provide standardization, simplification, and improvement recommendations.
  • Proactively identify retention issues and provide timely and proper solutions.
  • Work closely with operations management and employees to improve business unit culture, build morale, and increase productivity and retention.
  • Manage and resolve complex employee relations issues.  Conduct effective, thorough and objective investigations including detailed documentation.
  • Partner with managers through the performance management and talent management processes to provide support, direction, and guidance.
  • Coordinate activities for new employees including onboarding, new hire orientation, post-hiring interviews, and other employee engagement activities. 
  • Assist with organizational training and development efforts, including talent reviews.  Deploy training to inform or assist employees/managers on job-related activities, policies, or best practices.
  • Utilize data analytics to make informed business recommendations and decisions.
  • All other duties as assigned.


The above list of responsibilities is not exhaustive, and you may be required to undertake other responsibilities and/or training.


Required Knowledge, Skills, and Abilities:


  • Proficient in the use of Microsoft Office suite (Excel, Word, Outlook, etc.)
  • Excellent communication, both written and verbal, with employees at all levels within the organization.
  • Must be trustworthy with highly confidential information and the ability to maintain confidentiality at all levels of the organization.
  • Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
  • Must have solid human resources generalist skills, especially in the areas of talent acquisition, and employee relations.
  • Must be able to quickly gain trust and build relationships.
  • Exceptional organizational, interpersonal, and willingness to work within changing priorities.
  • Self-motivated with the ability to stay on task.
  • Innovative team player.
  • Commitment to excellence and high standards.
  • Sound judgment with the ability to make timely, and sometimes difficult decisions.
  • Proven ability to handle multiple projects and deadlines.
  • Bilingual is preferred.



Education and/or Experience:


  • Bachelor’s degree in Human Resources, Business Administration, or related field or equivalent work experience.
  • Master’s degree preferred
  • Minimum five (5) years of Human Resources experience in a fast-paced environment, manufacturing preferred.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The above information is intended to describe the general nature of this position and should not be considered a comprehensive statement of duties, activities, responsibilities, and requirements.  Additional duties, activities, responsibilities, and requirements may be assigned, with or without notice, at any time.  This job description is neither an employment contract nor a promise of work for any specific length of time.


REV Group is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation, or any other basis prohibited by law. REV Group also undertakes affirmative action to assure equal employment opportunities for minorities and women, for persons with disabilities, and for protected veterans. 



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Nearest Major Market: Lancaster