HEV - Technical Writer

Date: Jan 8, 2021

Location: Grove City, OH, US, 43123

Company: REV Group, Inc.

Additional Locations:  
Requisition ID: 7321

REV Group (NYSE: REVG) is a leading designer, manufacturer and distributor of specialty vehicles and related aftermarket parts and services. REV serves a diversified customer base primarily in the United States through three segments: Fire & Emergency, Commercial and Recreation. REV provides customized vehicle solutions for applications including: essential needs (ambulances, fire apparatus, school buses, mobility vans and municipal transit buses), industrial and commercial (terminal trucks, cut-away buses and street sweepers) and consumer leisure (recreational vehicles (“RVs”) and luxury buses). REV’s brand portfolio consists of 30 well-established principal vehicle brands including many of the most recognizable names within our served markets. Several of REV’s brands pioneered their specialty vehicle product categories and date back more than 50 years.


Job summary:

This position will be the dealers main contact person for all customer orders assigned. May work closely with outside customers, dealers, sales, production, materials, quality, and engineering functions to ensure we clearly and accurately define the products we are building.



  • Process Special Requests and assist with sourcing special items.
  • Process customer orders and liaise with dealer sales personnel to finalize orders for production. 
  • Answer questions from outside sales personnel as they relate to the product line. 
  • Maintain customer orders, liaison between dealers and internal departments.
  • Will be required to perform other duties as requested, directed or assigned

The above list of responsibilities is not exhaustive, and you may be required to undertake other responsibilities and/or training as requested by your supervisor/ manager.


Requirements (education, experience, travel, physical, work environment):


  • Must be able to think through complex tasks and give alternatives, as they relate to the ambulance product and individual customer requirements.
  • Computer literate: Microsoft Office Business Suites including Excel/Word.
  • Prior AS400/MAPICS and Quotewriter experience preferred.
  • Working independently in the absence of supervision.
  • Establishing and maintaining cooperative working relationships
  • Ability to communicate with all levels of personnel to include presenting information to individuals and small groups.
  • Excellent oral and written communicative skills
  • Advanced problem solving, time management and project management skills                                                          
  • Minimum of two years manufacturing experience.
  • 2 years of ambulance manufacturing preferred.
  • Must be familiar with all aspects of the product – body, interior, exterior, electrical, and how they relate and affect each other.














Physical Demands:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to stand or walk; use hands to finger, handle or feel objects; and reach with hands and arms. The employee frequently is required to walk. The employee is frequently required to stoop, kneel, or crouch. The employee is occasionally required to sit and talk or hear.


The employee must occasionally lift and/or move up to 40#’s. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception.


  • Ability to bend, stoop, and squat.
  • Occasionally lift up to but not exceed 40#’s.
  • Ability to work with arms above head.
  • Able to read and follow written and verbal instructions.


Work Environment:

Indoor Office


Personal Protective Equipment Recommended and/or Required on production floor:


  • Safety glasses.
  • Earplugs.
  • Closed toe shoes



Our Horton Emergency Vehicles group is the leading manufacturer of custom-built ambulances. Since 1968, Horton has committed itself to building the world’s safest ambulance, verified by extensive testing.




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