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E-ONE - Specialist Sales

Date: Jul 24, 2021

Location: Hamburg, NY, US, 14075

Company: REV Group, Inc.

Additional Locations:  
Requisition ID: 6936

REV Group (NYSE: REVG) is a leading designer, manufacturer and distributor of specialty vehicles and related aftermarket parts and services. REV serves a diversified customer base primarily in the United States through three segments: Fire & Emergency, Commercial and Recreation. REV provides customized vehicle solutions for applications including: essential needs (ambulances, fire apparatus, school buses, mobility vans and municipal transit buses), industrial and commercial (terminal trucks, cut-away buses and street sweepers) and consumer leisure (recreational vehicles (“RVs”) and luxury buses). REV’s brand portfolio consists of 30 well-established principal vehicle brands including many of the most recognizable names within our served markets. Several of REV’s brands pioneered their specialty vehicle product categories and date back more than 50 years.

 

JOB TITLE:

Sales Representative

PAY GRADE:

         

 SCOPE: Responsible for maximizing the new truck sales business with assigned customers and developing new customers not currently buying trucks from E-ONE dealer. Will be responsible for providing all aspects of customer service for domestic and international customers, as well as growing sales. 

Must have a high degree of parts technical knowledge and administrative proficiency. This position requires interaction with the internal truck sales, customer support, service parts purchasing, suppliers, parts warehouse and Regional Sales Managers.

ESSENTIAL FUNCTIONS:

• Continue to develop the new truck sales with all domestic and international dealers

  • Continue to develop the loose equipment and parts sales with all domestic and international dealers

• Continue to develop the sales of service, including all fire truck maintenance, repairs, warranty, modifications and recycle/refurbishments.

• Work with direct customers and customers in open territories to maintain and grow parts and equipment sales

• Provide all aspects of parts customer service to assigned dealers. This includes, but is not limited to, order follow up,

   provides deliver dates, process returns, credits and provides customer quotations as required.

• Work with assigned E-One dealers to ensure they are aware of all parts programs, discounts and promotions and are

   actively implementing plans to grow the parts business.

- Implement pull through marketing programs in conjunction with the dealer to grow parts market share

- Work with the dealer to increase the per cent of Fire Apparatus repair parts and loose equipment that they purchase from E-ONE

- Assist the dealer in establishing adequate stocking levels to support retail sales and service shop requirements

OTHER DUTIES MAY INCLUDE, BUT ARE NOT LIMITED TO:

Perform or assist with any operations, as required or directed, to maintain work flow or respond to production requirements.

 

 

TOOLS AND EQUIPMENT USED: 

 

POSITION EXPECTATIONS:

  1. SAFETY: Follow E-ONE General Health & Safety Rules, ensure safe operating conditions within area of responsibility, and notify coworkers and supervisors of hazardous acts and conditions. Proper use of PPE; use only defect-free equipment. Promote safety in department. Use proper lifting techniques and overhead hoist when needed. Maintain clean and safe working environment in line with 5-S Philosophy. Participate in hazardous communication training and safety meetings.
  2. QUALITY: Responsible for the quality of work. This requires defect-free work and understanding of the requirements of the company’s quality system as it pertains to job duties and responsibilities. Must be able to check work to ensure conformance to process control instructions, specifications, and quality standards. Identify and segregate non-conforming product. Identify the need for and assist in initiating and implementing corrective and preventive actions when appropriate.  Follow the 3 Don’ts: 1) Don’t accept poor quality; 2) Don’t make poor quality; 3) Don’t pass poor quality.
  3. FLEXIBILITY: Able and willing to work in other areas as needed. Must be flexible in taking lunch and breaks when workflow requires. Willing to work additional hours as necessary.
  4. INITIATIVE: Actively participate in continuous improvement of products and processes to better serve customers and improve the overall profitability of E-ONE. Actively seek out work in other areas when current assignment is complete. Make suggestions for improving product quality, processes, safety, and company profitability.  Submit these implemented improvements utilizing our Minor Kaizen process.
  5. TEAMWORK: Positive working attitude toward other employees; be a team player. Work with others constructively and abide by company policies and procedures. Working together as a team for continuous improvement is vital to ensure the future of E-ONE and its employees. Teamwork will be required to be effective in daily production assignments as well as special improvement projects.
  6. Lean:  To daily utilize your skills and experience to eliminate waste and continually improve your process.  Additionally, develop your knowledge of Lean through supporting your area in maintaining the highest levels of 5S; utilizing visual management tools that highlight problems and solve those problems for true root cause; participate and support kaizen events; and participating in the Lean Certification and Minor Kaizen programs.
  7. CAREER DEVELOPMENT: Attend and participate in a variety of meetings, training programs, and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specific level of knowledge pertaining to changes to equipment or process, new developments, requirements, procedures, and policies. Work towards obtaining your Bronze Lean Certification.
  8. LEADERSHIP: Lead the team, provide innovative thought leadership on strategies to grow market share, increase profitability, and meet long-term business goals.
  9. ACTION-ORIENTED: Enjoy working hard; is action-oriented and energetic; not fearful of acting with a minimum of planning; seize more opportunities than others.
  10. CONFLICT MANAGEMENT: Step up to conflicts, seeing them as opportunities; read situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation.
  11. DEALING WITH AMBIGUITY: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
  12. DRIVE FOR RESULTS: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

 

MINIMUM REQUIREMENTS:

  • Must have general knowledge of Fire Apparatus operation and repair.
  • General knowledge of common repair parts, fire apparatus loose equipment and their functions 
  • General parts material handling knowledge 
  • Must have excellent oral, written communication skills, with a good understanding of basic sales skills.
  • Must be computer literate and be familiar with Microsoft office and internet processes.
  • Minimum High School diploma and 2 years of work experience in parts and loose equipment sales / customer service, parts marketing or a related field.

PHYSICAL  REQUIREMENTS:

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 40 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

 

 

 

REV Group is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation or any other basis prohibited by law. REV Group also undertakes affirmative action to assure equal employment opportunity for minorities and women, for persons with disabilities, and for protected veterans.

 

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Nearest Major Market: Buffalo