Quality Technician I

Date:  Jun 15, 2024

Hamburg, NY, US, 14075

Company:  REV Group, Inc.
Work Hours:  Mon-Fri 6a-2:30p, 30 min lunch

Additional Locations:  
Requisition ID: 21762
E-ONE manufactures custom and commercial fire trucks including pumpers and tankers, aerial ladders and platforms, rescues of all sizes, quick attack units, industrial trucks, and ARFF (aircraft rescue firefighting vehicles).
Established in 1974, E-ONE has grown to become an industry leader in just a few decades, and today employs more than 1,000 people who manufacture over 400 fire trucks per year. Innovation has been the company's driving force and continues to be the impetus behind its pursuit of innovative technologies. The result is state-of-the-art fire rescue vehicles recognized for superior firefighting and rescue capabilities.
E-ONE is part of the larger REV Group (NYSE: REVG), a leading manufacturer of specialty vehicles for the fire & emergency and recreation markets. REV Group’s extensive vehicle line-up includes models such as ambulances, fire trucks, terminal trucks, RV’s and much more. Our 6,500+ employees continuously demonstrate their commitment to building innovative and reliable vehicles that our customers can depend on whether for a family trip across the U.S. or when responding to an emergency. Rev Group is a veteran friendly employer and hires over 200 veterans and or those transferring out of the military each year.


 SCOPE: The Quality Technician tests and inspects manufactured product to ensure the quality standards and functionality for the vehicles built by E-ONE meet all customer and statutory/regulatory requirements. The Quality technician may also monitor the inspection and testing activities of the production floor, or setup equipment to monitor product conformance.



1.            Provide daily support to plant production and manufacturing operations

2.            Test functionality of pumps, ladders, and all other related equipment

3.            Perform NFPA testing, Foam testing, FAA testing, Road testing, and other statutory testing

4.            Inspect product to ensure product meets workmanship standards and other requirements defined in work instruction, engineering bulletins, supplier manuals, etc.

5.            Audit prints, shop orders, change orders, etc, to ensure product is built to documented customer requirements.

6.            Conduct NDT weld inspection using magnetic particle, liquid dye penetration, etc.

7.            Ensure manufacturing quality records are complete and legible.

8.            Prepare ROPC’s and certificates of conformance and test results

9.            Document non-conformances and verify rework.

10.         Consistently exercises discretion and judgment in the performance of work.

11.         Provide instruction and advice to production employees, dealers and customers on proper methods for inspection and test.

12.         Demonstrate functionality and operation of apparatus for dealers and customers, as required.

13.         Work with 3rd party testers to perform tests, document results, and ensure product meets requirements.

14.         Support all ISO requirements, including calibration, control of documents, control of records, control of non-conforming product, etc. 

15.         Actively participate in lean/continuous improvement of products and processes to better serve the customer and improve operations.

16.         Utilize problem solving skills from identification through root cause resolution.


Perform or assist with any operations, as required or directed, to maintain work flow or respond to production requirements.



Tape measure, angle finder, stop watch, magnetic yoke, air flow meter (CAFS), digital refractometer, calibrated containers, truck scales, etc..



1.            SAFETY: Follow E-ONE General Health & Safety Rules, ensure safe operating conditions within area of responsibility, and notify coworkers and supervisors of hazardous acts and conditions. Proper use of PPE; use only defect-free equipment. Promote safety in department. Use proper lifting techniques and overhead hoist when needed. Maintain a clean and safe working environment in line with 5-S Philosophy. Participate in hazardous communication training and safety meetings.

2.            QUALITY: Responsible for the quality of work. This requires defect-free work and an understanding of the requirements of the company’s quality system as it pertains to job duties and responsibilities. Must be able to check work to ensure conformance to process control instructions, specifications, and quality standards. Identify and segregate non-conforming products. Identify the need for and assist in initiating and implementing corrective and preventive actions when appropriate.

3.            FLEXIBILITY: Able and willing to work in other areas as needed. Must be flexible in taking lunch and breaks when workflow requires. Willing to work additional hours as necessary.

4.            INITIATIVE: Actively participate in continuous improvement of products and processes to better serve customers and improve the overall profitability of E-ONE. Actively seek out work in other areas when a current assignment is complete. Make suggestions for improving product quality, processes, safety, and company profitability.

5.            TEAMWORK: Positive working attitude toward other employees; be a team player. Work with others constructively and abide by company policies and procedures. Working together as a team for continuous improvement is vital to ensure the future of E-ONE and its employees. Teamwork will be required to be effective in daily production assignments as well as special improvement projects.

6.            CAREER DEVELOPMENT: Attend and participate in a variety of meetings, training programs, and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain a specific level of knowledge pertaining to changes to equipment or process, new developments, requirements, procedures, and policies.

7.            LEADERSHIP: Lead the team and provide innovative thought leadership on strategies to grow market share, increase profitability, and meet long-term business goals.

8.            ACTION-ORIENTED: Enjoys working hard; is action-oriented and energetic; not fearful of acting with a minimum of planning; seizes more opportunities than others.

9.            CONFLICT MANAGEMENT: Step up to conflicts, seeing them as opportunities; read situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation.

10.         DEALING WITH AMBIGUITY: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

11.         DRIVE FOR RESULTS: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.



•              Must possess advanced problem-solving skills from identification through root cause resolution.

•              Minimum 5 years experience in the operation or maintenance of Fire Apparatus, or equivalent. Must have thorough product knowledge, including functional operation

•              Critical situations are common requiring superior judgment and consistency with company policy.

•              Must understand and be able to follow documented Test and Inspection Procedures.

•              Must be able to operate electronic diagnostic machinery

•              Knowledge of computer skills (Baan, E-ONE Portal, Data Entry, Word, Excel, and Outlook)

•              Ability to effectively communicate and interact with customers and fellow employees, and ability to work in difficult situations. Proficient verbal and written communication skills.

•              Knowledge of FAA and NFPA

•              Obtain CDL license (Class A or B) within 12 months

•              High school graduate or General Education Diploma

•              Attention to detail

•              Strong work ethic



1.            Lift/Push/Pull- Exerting up to 40 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

2.            Climbing- Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.

3.            Stooping- Bending body downward and forward by bending spine at the waist.

4.            Kneeling- Bending legs at knee to come to a rest on knee or knees.

5.            Crouching/Crawling/Reaching - Bending the body downward and forward by bending leg and spine.  Moving about on hands and knees or hands and feet. Extending hand(s) and arm(s) in any direction.

6.            Standing- Particularly for sustained periods of time.

7.            Walking- Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

8.            The worker is required to have visual acuity to perform an activity such as: operating machines such as lathes, drill presses, power saws and mills where the seeing job is at or within arm’s reach; performing mechanical tasks of a non-repetitive nature such as carpenters, technicians, service people, plumbers, painters, mechanics, etc. The worker is required to have visual acuity to operate motor vehicles or heavy equipment

9.            The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.




The pay scale for newly hired employees in this position at this location in New York is  $25.50 - $27.75.  This is based on meeting all of the requirements of the role. The base pay offered for the role may vary depending on the candidate’s job-related knowledge, skills, and experience.  We are proud to offer competitive benefits in addition to competitive pay. Our pay-for-performance philosophy allows top performers to earn more based on their continued success.

This information applies to roles covered by New York State’s pay transparency law.  Base pay information is based on market location and may differ in other locations.


REV Group is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation, or any other basis prohibited by law. REV Group also undertakes affirmative action to assure equal employment opportunities for minorities and women, for persons with disabilities, and for protected veterans. 



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Nearest Major Market: Buffalo