Mapics Analyst

Date: Oct 31, 2024

Location:

Jefferson, NC, US, 28640

Company: REV Group, Inc.

Work Hours:

Additional Locations:
Requisition ID: 22907

American Emergency Vehicles (AEV) is a custom ambulance manufacturer for Type 1, Type 2, and Type 3 and medium-duty ambulances. At the heart of AEV is our unwavering commitment to caring for our customers and dedicated network of dealers. We are inspired by a calling to build ambulances with the highest standards of American-crafted excellence and approach every relationship with equally high standards. The welcoming spirit and warmth of our people continue long after the purchase.

AEV is part of the larger REV Group (NYSE: REVG), a leading manufacturer of specialty vehicles for the fire & emergency and recreation markets. REV Group’s extensive vehicle line-up includes models such as ambulances, fire trucks, terminal trucks, RV’s and much more. Our 6,500+ employees continuously demonstrate their commitment to building innovative and reliable vehicles that our customers can depend on whether for a family trip across the U.S. or when responding to an emergency. Rev Group is a veteran friendly employer and hires over 200 veterans and or those transferring out of the military each year.

Works closely with the Specs Team to define objectives and understand sales facing application requirements. Assist in translating business requirements into logical, economical, and practical designs to enhance existing systems. Performs program coding, testing, documentation, and operations assistance.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

Perform analysis, diagnose problems and troubleshoot solutions with all phases of department-maintained software applications.
Maintaining applications and procedures to ensure optimum control and security data and efficient use of resources. Using department established programming standards in coding, testing and documenting all application creation and maintenance processes.
Responding to customer issues as required.
Prepare status reports, as requested by the manager, on programming activities and backlog.
Evaluate test results of programs and procedures.
Assist in testing, conversion and implementation.
Relies on team recommendations to plan and accomplish goals.
Establish best practice guidelines and processes to ensure consistency and completeness across product lines and businesses.
Create and maintain Product Knowledge Base (ability to develop and create process documents and SOP’s for XA software)
Ability to coach mentor and lead fellow team members.

Required Knowledge, Skills, and Abilities:

Familiarity with: XA
Knowledge of commercial or custom software.
Verbal and written communications skills during interactions with, local users, Corporate XA team and vendor team members.
Consultative approach and communicate and formulate resolutions to issues and business challenges.
High energy level, can-do attitude, and ability to drive projects through to completion on time/on budget with a high level of customer satisfaction.

Education and/or Experience:

Two-year degree in computer science preferred or relevant experience.
Experience in Specialty Vehicles (ambulance, fire, bus) domain is a plus.
Knowledge of ERP Software packages XA or Mapics preferred. Technical skills including .NET development, application server and database knowledge is a plus.

Physical Demands:

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and the ability to adjust focus.

The above information is intended to describe the general nature of this position and should not be considered a comprehensive statement of duties, activities, responsibilities, and requirements. Additional duties, activities, responsibilities, and requirements may be assigned, with or without notice, at any time. This job description is neither an employment contract nor a promise of work for any specific length of time.

REV Group is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation, or any other basis prohibited by law. REV Group also undertakes affirmative action to assure equal employment opportunities for minorities and women, for persons with disabilities, and for protected veterans.

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