Manager, Key Accounts Sales

Date: Mar 31, 2019

Location: Ocala, FL, US, 34471

Company: REV Group, Inc.

Additional Locations:  
Requisition ID: 907

REV Group (NYSE: REVG) is a leading designer, manufacturer and distributor of specialty vehicles and related aftermarket parts and services. REV serves a diversified customer base primarily in the United States through three segments: Fire & Emergency, Commercial and Recreation. REV provides customized vehicle solutions for applications including: essential needs (ambulances, fire apparatus, school buses, mobility vans and municipal transit buses), industrial and commercial (terminal trucks, cut-away buses and street sweepers) and consumer leisure (recreational vehicles (“RVs”) and luxury buses). REV’s brand portfolio consists of 30 well-established principal vehicle brands including many of the most recognizable names within our served markets. Several of REV’s brands pioneered their specialty vehicle product categories and date back more than 50 years.


Job Description



Title:                                       Manager, Key Accounts-Aftermarket Parts


Job code:                              800844


Global Grade:                     GG13


FLSA status:                         Exempt


Job summary:                      Facilitate the parts sales and service of company products within assigned accounts working with or without Dealer organizations to ensure ultimate customer satisfaction and increased share of market.  Position requires 60%+ travel



  •   Develop sales organizational strategies by contributing sales information, analysis, and recommendations to strategic thinking and direction; establish sales objectives in line with organizational objectives. 
  •   Establish sales operational strategies by evaluating sales trends; establish critical measurements; determine production, productivity, quality, and customer-service strategies; design sales systems; accumulate resources; resolves problems; implements a change. 
  •   Develop sales financial strategies by estimating, forecasting, and anticipating sales requirements, trends and variances; align monetary resources; develop actions plans; measure and analyzing results. 
  •   Assume special assignments and projects as assigned by the National Sales Director.
  •   Assist in planning regional/state shows, customer visits, product advertising, and sales forecasting.
  •   Provide customers technical assistance by reviewing specifications and, when necessary, preparing bids and quotations. Facilitate visits of customers to the factory.
  •   Prepare and submit business reports as directed.  Establish and maintain competitor/supplier information files.  Track sales volumes, leads and prospects. Maintain on-going relationship-building tasks.
  • In assigned territories, review incoming orders for completeness and conformance to established company requirements. Participate in order review meetings
  •   Review special pricing requests for non-standard items. 
  • Coordinate communications concerning orders among the dealer, customer, sales, marketing, engineering, production, purchasing, and finance personnel. Provide monthly forecasts for unit shipments.


Perform or assist with any operations, as required or directed, to maintain workflow or respond to business requirements.


Requirements (education, experience, travel, physical, work environment):



  • Bachelor’s degree or equivalent experience
  • Minimum of 5 years industry experience in field sales



This position requires an intelligent, analytical and highly motivated global marketing and sales professional who is flexible and can interface effectively at the highest corporate level yet have the ability to adapt to a small company environment.  This position also requires a high degree of integrity and a proven record of relating with and managing people to maximize human resources.  Must be a participative, team-oriented person able to interact well with people at all organizational levels. This individual should be a strong communicator with good public speaking abilities and be able to sell ideas in both an oral and written manner.  Because of the nature of the product, must have mechanical aptitude and orientation and be able to communicate on a technical level. Strong analytical, written and oral communication and organizational skills are required.



  1. SAFETY: Follow E-ONE General Health & Safety Rules, ensure safe operating conditions within area of responsibility, and notify coworkers and supervisors of hazardous acts and conditions. Proper use of PPE; use only defect-free equipment. Promote safety in department. Use proper lifting techniques and overhead hoist when needed. Maintain clean and safe working environment in line with 5-S Philosophy. Participate in hazardous communication training and safety meetings.


  1. QUALITY: Responsible for the quality of work. This requires defect-free work and understanding of the requirements of the company’s quality system as it pertains to job duties and responsibilities. Must be able to check work to ensure conformance to process control instructions, specifications, and quality standards. Identify and segregate non-conforming product. Identify the need for and assist in initiating and implementing corrective and preventive actions when appropriate.  Follow the 3 Don’ts: 1) Don’t accept poor quality; 2) Don’t make poor quality; 3) Don’t pass poor quality.


  1. FLEXIBILITY: Able and willing to work in other areas as needed. Must be flexible in taking lunch and breaks when workflow requires. Willing to work additional hours as necessary.


  1. INITIATIVE: Actively participate in continuous improvement of products and processes to better serve customers and improve the overall profitability of E-ONE. Actively seek out work in other areas when current assignment is complete. Make suggestions for improving product quality, processes, safety, and company profitability.  Submit these implemented improvements utilizing our Minor Kaizen process.


  1. TEAMWORK: Positive working attitude toward other employees; be a team player. Work with others constructively and abide by company policies and procedures. Working together as a team for continuous improvement is vital to ensure the future of E-ONE and its employees. Teamwork will be required to be effective in daily production assignments as well as special improvement projects.


  1. Lean:  To daily utilize your skills and experience to eliminate waste and continually improve your process.  Additionally, develop your knowledge of Lean through supporting your area in maintaining the highest levels of 5S; utilizing visual management tools that highlight problems and solve those problems for true root cause; participate and support kaizen events; and participating in the Lean Certification and Minor Kaizen programs.


  1. CAREER DEVELOPMENT: Attend and participate in a variety of meetings, training programs, and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specific level of knowledge pertaining to changes to equipment or process, new developments, requirements, procedures, and policies. Work towards obtaining your Bronze Lean Certification.


  1. LEADERSHIP: Lead the team, provide innovative thought leadership on strategies to grow market share, increase profitability, and meet long-term business goals.


  1. ACTION-ORIENTED: Enjoy working hard; is action-oriented and energetic; not fearful of acting with a minimum of planning; seize more opportunities than others.


  1. CONFLICT MANAGEMENT: Step up to conflicts, seeing them as opportunities; read situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation.


  1. DEALING WITH AMBIGUITY: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.


  1. DRIVE FOR RESULTS: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.






The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 40 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.


Work Environment:


  • Offices
  • Plant floor
  • Outdoors


Personal Protective Equipment Recommended and/or Required:


  • Safety glasses if walking in plant vicinity.
  • Earplugs if walking in plant vicinity.
  • Closed toed shoes required in the plant vicinity.


E-ONE is a worldwide designer, manufacturer, and marketer of fire rescue vehicles with more than 23,000 vehicles in operation around the world. Headquartered in Ocala, Florida, E-ONE is the industry leader in product innovation, bringing new technologies to the market that exceed our customer’s expectations.


Nearest Major Market: Ocala

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