RTC - Technician Service I

Date: Nov 10, 2021

Location: Ocala , FL, US, 34474

Company: REV Group, Inc.

Requisition ID: 11157

JOB TITLE: Service Technician



This is a customer support position responsible for repairing and servicing fire-emergency vehicles. In addition, the candidate must be able to solve customer problems and conduct repairs with the utmost level of safety and accuracy while being called upon to perform assembly & light manufacturing tasks. The candidate must have an excellent mechanical skillset and be able to thrive in a dynamic, fast-paced work environment.



• Respond to customer service needs as required.

• Repair fire-emergency apparatus as directed.

• Become proficient in the assembly of light vehicles and ambulance remounts as required.

• Schedule and coordinate repairs and maintenance as required.

• Establish relationships with customers to ensure optimal support in assigned area.

• Quote repairs and maintenance to customers as required.

• Attend trade shows, municipal events, county events and conferences as necessary

• Conduct manufacturer tours and inspections with customers at factory locations

• Understanding of the task playbooks and takt time

• Perform other Tech level duties as required



1. Performs or assists with production operations, as required or directed, to maintain work flow or respond to production requirements.

2. Follows safety rules, promotes safe operating conditions within area and notifies supervisor of unusual or unsafe operating conditions.



• Heavy truck automotive experience preferred.

• Experience in fire-rescue industry preferred or professional sales.

• Experience in service of customized equipment and/or products.

• Experience with automotive diagnostic software

• Experience with automotive multiplex electrical systems helpful



1. Lift/Push/Pull- Exerting up to 40 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

2. Climbing- Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.

3. Stooping- Bending body downward and forward by bending spine at the waist.

4. Kneeling- Bending legs at knee to come to a rest on knee or knees.

5. Crouching/Crawling/Reaching - Bending the body downward and forward by bending leg and spine. Moving about on hands and knees or hands and feet. Extending hand(s) and arm(s) in any direction.

6. Standing- Particularly for sustained periods of time.

7. Walking- Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

8. The worker is required to have visual acuity to perform an activity such as: operating machines such as lathes, drill presses, power saws and mills where the seeing job is at or within arm’s reach; performing mechanical tasks of a non-repetitive nature such as carpenters, technicians, service people, plumbers, painters, mechanics, etc. The worker is required to have visual acuity to operate motor vehicles or heavy equipment

9. The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.


REV Technical Center provides emergency vehicle solutions, services and parts to help our customers save lives and protect their communities.

REV Group is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation or any other basis prohibited by law. REV Group also undertakes affirmative action to assure equal employment opportunity for minorities and women, for persons with disabilities, and for protected veterans.



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Nearest Major Market: Ocala