Sales Contract Administrator - Fire Truck Industry

Contract Administrator Fire Industry

This position provides technical and field sales / contract support to the dealer organization and Regional Managers. Responsible for the administration of all orders for a given district from receipt until shipment. This position may require interaction with national and/or international dealers and customers. Relies on instructions and pre-established guidelines to perform the job functions.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all inclusive and may include other duties and responsibilities, as management may deem necessary from time to time.

-        Reviews incoming orders for completeness and conformance to established company requirements.

-        Participates in prebuild meetings with dealers and customers.

-        Resolves order review questions with dealers.

-        Coordinates and participates in final inspections and delivery of units with dealers and customers.

-        Reviews change orders for completeness and conformance to established company requirements. 

-        Coordinates communications concerning orders among the dealer, customer, sales, engineering, production, purchasing and finance personnel.

-        Inspects unit before dealer and customer arrive.

-        Maintains responsibility for on going relationship-building tasks.

-      Interacts with a variety of customers, which can include interaction with other departments, managers, customers, vendors, etc.

Required Knowledge, Skills, and Abilities:

1. SAFETY: Follow E-ONE General Health & Safety Rules, ensure safe operating conditions within area of responsibility, and notify coworkers and supervisors of hazardous acts and conditions. Proper use of PPE; use only defect-free equipment. Promote safety in department. Use proper lifting techniques and overhead hoist when needed. Maintain clean and safe working environment in line with 5-S Philosophy. Participate in hazardous communication training and safety meetings.
2. QUALITY: Responsible for the quality of work. This requires defect-free work and understanding of the requirements of the company’s quality system as it pertains to job duties and responsibilities. Must be able to check work to ensure conformance to process control instructions, specifications, and quality standards. Identify and segregate non­conforming product. Identify the need for and assist in initiating and implementing corrective and preventive actions when appropriate. Follow the 3 Don’ts: 1) Don’t accept poor quality; 2) Don’t make poor quality; 3) Don’t pass poor quality.
3. FLEXIBILITY: Able and willing to work in other areas as needed. Must be flexible in taking lunch breaks when workflow requires. Willing to work additional hours as necessary.
4. TEAMWORK: Positive working attitude toward other employees; be a team player. Work with others constructively and abide by company policies and procedures. Working together as a team for continuous improvement is vital to ensure the future of E-ONE and its employees. Teamwork will be required to be effective in daily production assignments as well as special improvement projects.